At VIPIHS WEAR LTD, we strive to ensure your orders are delivered promptly and securely. This Shipping Policy outlines our delivery processes, shipping times, fees, and other important details regarding order fulfillment.

For any questions, please contact us at:
📧 Email: Serve@vipihswear.com
📞 Phone: +44 7365512590
📍 Address: Suite 302, 4 Station Square, Cambridge, United Kingdom, CB1 2GE

1. Shipping Destinations

We offer worldwide shipping to most countries. During checkout, you can select your country to view available shipping options and costs.

Note: Some remote locations or regions with shipping restrictions may not be eligible for delivery. If your address is unavailable, please contact us for assistance.

2. Processing Time

  • Orders are typically processed within 1-2 business days (excluding weekends and UK public holidays).

  • During peak seasons (e.g., Black Friday, Christmas), processing may take 2-3 business days.

  • Once your order is shipped, you will receive a confirmation email with tracking details.

3. Shipping Methods & Estimated Delivery Times

We partner with trusted carriers (DHL, FedEx, Royal Mail, and local postal services) to ensure reliable delivery.

Standard Shipping (Economy)

  • UK: 3-5 business days

  • Europe: 5-10 business days

  • USA & Canada: 7-15 business days

  • Rest of World: 10-20 business days

Express Shipping (Priority)

  • UK: 1-2 business days

  • Europe: 2-4 business days

  • USA & Canada: 3-5 business days

  • Rest of World: 5-8 business days

Note: Delivery times are estimates only and may vary due to customs clearance, weather conditions, or carrier delays.

4. Shipping Costs

Shipping fees are calculated based on:

  • Order weight & dimensions

  • Destination country

  • Selected shipping method

You can view the exact shipping cost at checkout before payment.

Free Shipping Promotions:
Occasionally, we offer free standard shipping for orders over a certain amount (e.g., £50/$60). Check our website or subscribe to our newsletter for updates.

5. Order Tracking

  • Once your order is dispatched, you will receive a tracking number via email.

  • You can track your package using the carrier’s website or our order status page.

  • If tracking information is not updating, please allow 24-48 hours for the system to refresh.

6. Customs, Duties & Import Taxes

  • International shipments may incur customs fees, which are the customer’s responsibility.

  • We cannot predict or control these charges, as they vary by country.

  • For more information, check your local customs office’s regulations.

Important:

  • Refused shipments due to unpaid duties will be returned to us, and refunds (if applicable) will exclude original shipping costs.

  • VIPIHS WEAR LTD is not liable for delays caused by customs inspections.

7. Undeliverable or Lost Packages

If your order is returned to us due to:

  • Incorrect address (provided by the customer)

  • Failed delivery attempts

  • Unclaimed packages

We will contact you to arrange reshipment (additional fees may apply) or issue a refund (minus shipping costs).

Lost in Transit?
If your tracking shows no movement for 10+ business days, contact us at Serve@vipihswear.com for assistance.

8. Shipping Restrictions

Some countries may have restrictions on textile imports. If we cannot ship to your location, we will notify you and issue a full refund.

9. Contact Us

For any shipping-related inquiries, reach out to our customer service team:
📧 Email: Serve@vipihswear.com
📞 Phone: +44 7365512590
📍 Address: Suite 302, 4 Station Square, Cambridge, UK, CB1 2GE

We aim to respond within 24-48 hours (excluding weekends).

Thank you for choosing VIPIHS WEAR LTD! We appreciate your trust and look forward to serving you.

VIPIHS WEAR LTD – Sustainable Men’s Fashion, Delivered Worldwide.